At PartsRight, we stand behind the quality of the parts we sell. Warranty Returns are only accepted for items that are found to be defective within 30 calandar days from the date of delivery.
- Testing of Warranty Returns: All returned items will be inspected and tested upon receipt. If the part is determined to be non-defective, it will not qualify for a refund and will be returned at the customer's request once they have paid a flat-rate (usually $15) return shipping fee, collected by your support representative.
- Non-Eligible Returns: We do not accept returns for unwanted items, ordering errors, or parts damaged due to improper installation or handling. It is the customer’s responsibility to verify compatibility before purchasing.
- Need Help Choosing the Right Part? If you’re unsure about compatibility, please Contact Us before placing your order and we’ll be happy to assist.
- How to Start a Return: To initiate a return for a defective part, please email us at support@partsright.com with your order number and a description of the issue.