At PartsRight, we stand behind the quality of the parts we sell. Returns are only accepted for items that are found to be defective.
- Testing of Returns: All returned items will be inspected and tested upon receipt. If the part is determined to be non-defective, it will not qualify for a refund and will not be returned to the customer.
- Non-Eligible Returns: We do not accept returns for unwanted items, ordering errors, or parts damaged due to improper installation or handling. It is the customer’s responsibility to verify compatibility before purchasing.
- Need Help Choosing the Right Part? If you’re unsure about compatibility, please Contact Us before placing your order and we’ll be happy to assist.
- How to Start a Return: To initiate a return for a defective part, please email us at support@partsright.com with your order number and a description of the issue.